Is my Data backed up?

Your data is regularly backup by our system.  For reader app, please ensure your device is connected which enable Stellar to sync your new data such as annotation back to the server.

The backup employed is a function of the site you are accessing, For the app provided by the cloud, the service provider has full backup and recovery systems in place.


Library Manager

  1. Can I invite more than one person at a time into the Library?
  2. Can I rename a video file?
  3. What is the Library Manager?
  4. What are the security features of this file distribution platform?
  5. How can I create a folder that not all the readers can see?
  6. How do I allow the readers to print a file on their tablet?
  7. How secure is Stellar Library?
  8. Are there different levels of Librarians?
  9. How do I delete a file from the library?
  10. How much can I store?
  11. I have a file that Stellar Library does not directly support, how do I convert it into a PDF?
  12. Is my Data backed up?
  13. Can we add a company logo to the Library?
  14. Is there a limit to how much I can upload to Stellar Library?
  15. What is the difference between a Librarian and Assistant Librarian?
  16. What kinds of files does Stellar Library Support?
  17. When I delete a user, delete files, or remove access to files, how quickly are the devices updated?
  18. Where is my data stored?
  19. Why can I now change the "view access" on the Access tab to people I would like to edit content to this folder?
  20. Why on the access tab do some of the readers have "edit" access while others have "view"?
  21. Why am I getting an Upload Error?
  22. How do I change my Password?
  23. I have forgotten my Password
  24. How do I add a Folder to my Library?
  25. How do I add an image to my folders?
  26. How do I add files to my Library?
  27. How do I add new Users?
  28. Can I import multiple users?
  29. How do I remove a user?
  30. How do I control Access to folders and files?
  31. A user has left our organisation
  32. Can I see a Log of activity in my Library?
  33. Can I rearrange folders in my Library?
  34. Can I change the appearance of the file name in my Library files?
  35. How to create a Document Collection Module?
  36. Sending Notification message to all or selected users
  37. How to fit all contents into one page within a spreadsheet?
  38. How to retrieve deleted items from the library?

Feedback and Knowledge Base